|
|
Answers to Frequently Asked Questions
How many pads will I need? How many pads you will need will greatly depend on your own 'flow' as well as what absorbencies you choose. It will also depend on how often you do laundry. In other words it really varies by user. Many customers have told us that our heavy absorbency pads hold more than reusable pads from other brands so you may be able to use fewer pads. It's always best to just buy a few in different absorbencies (check out the variety pack!) to get an idea of what works well for you before buying a whole stash. A stash of about a dozen pads works well for most people.
I am 4'2"/6'5" - what size should I order? Domino Pads are currently available in 3 length: tiny (petite), regular, and long (plus). Please see the descriptions of these sizes on the 'About Domino Pads' page to evaluate which may best fit your needs. If you are in between sizes it may be best to order just one of each and see which you like better.
Why are Domino Pads only available in black? Malden Mills manufactures Wind Pro in many different textures and colors. The texture we are looking for is a very thin fleece with a low profile in a color that continues to be available. This provides consistency for our customers. The black Wind Pro is guaranteed to be available and has the perfect lightweight and low profile weave for our pads. You can order one pad today and order more 6 months from now knowing the quality and texture are exactly the same.
Do Domino Pads come in prints? No. Neither the fleece nor the bamboo velour are available in prints however hand dyed bamboo velour is available.
Do you have any kind of warranty? Yes. We have a lifetime snap warranty. If your snap comes off, send it back and we will replace it for free.
Why should I choose Domino Pads? The decision which pad works best for you is a very personal one. Domino Pads' design has evolved over time and is unique both in choice of materials as well as construction. The materials used in Domino Pads are more expensive than many others but are superior in performance and comfort. For example 1 yard of Wind Pro costs nearly $20 versus $6 of Joann's type fleece but Wind Pro by far exceeds strength and leak-proof capabilities of other fleeces while at the same time being ultra thin and less bulky. A great pad is a joy to own and use for years to come. We do not offer cheap pads cheaply - We offer a pad made with outstanding materials and craftsmanship at the best price possible. Domino Pads is currently the highest rated pad on The DiaperPin.
Do you use natural dyes to dye the bamboo velour?
We initially investigated the option to use natural dyes
but decided against them because of the mordant necessary to make the natural
dyes last.
I use synthetic Procion dyes which require only Soda Ash as
the fixative.
Some additional info on natural dyes can be found here: http://www.pburch.net/dyeing/naturaldyes.shtml.
All of our pads are of course still available in
natural/un-dyed.
How long will Domino Pads last? I don't know! My first pair is only about 5 years old and still looks great. Like any other garment, frequency of wear and care will influence how they hold up.
Can I use Domino Pads for incontinence? Yes! Domino Pads are very absorbent and work great for mild to moderate incontinence problems. Sneeze and laugh as much as you want to!
How do I care for them? Care instructions can be found here. We also have a care discussion on our Facebook page where Domino Pads users share their tips on keeping the pads looking like new.
I've never used reusable pads before. Why should I? U.S. women landfill or incinerate 11.3 billion disposable menstrual products per year. Reusable menstrual products are not just better for the planet but also are more comfortable to wear. Many women report shorter, milder periods once they discontinue the use of disposable menstrual products that have been bleached and contain synthetic gelling crystals.
Can I call my order in by phone? We currently are not able to accept credit cards by phone. Credit card processing is of course available online through PayPal.
Do you ship to Canada/Australia/Mars/etc.? Yes! We gladly ship anywhere you'd like us to. You could live under a rock - as long as your rock has an address you can receive our products there.
How are shipping charges calculated? Shipping charges are calculated by the shopping cart software based on weight and location. Most of the time this system is very accurate and reflects actual shipping cost only. We do not make a profit on shipping charges. At times shipping cost is overestimated by the system. This is especially likely if you purchase numerous single items since the shopping cart would assume each item is packaged individually adding to item weight. If estimated shipping charges exceed actual shipping charges by $1 or more you will receive a refund as soon as your order ships.
How quickly will I get my order? I am a one-woman-operation. Generally I try to get orders out within 4 days of receipt of payment but delays - while rare - do happen. I will send you an email notification before I ship with tracking info. If you do not hear from me within 6 days of ordering, please contact me. Please allow more time for larger wholesale orders.
Do you accept co-op orders? Our new shopping cart is set to apply a 10% discount to any pad order of 10 or more individual pads. Orders for 20 individual pads or more receive a 15% discount. There is no upper limit in regards to this discount. The order will be shipped all to one address. The discount does not apply to already discounted package deals. Buy them all for yourself or share the order with your friends. The co-op organizer also gets one free pad!
Do you accept wholesale orders? Yes! Please email me at karin@dominopads.com for our wholesale terms.
Do you make reusable pads to wear with thongs? No. Domino Pads have evolved over time based on my own experience with reusable pads. Since I don't wear thongs (wearing thongs makes me very grumpy and my family doesn't appreciate that) I really would have no idea on how to design great thong pads. I'll leave this to somebody else...
Are the fabrics you use organic/biodegradable/recyclable? All bamboo fabrics are blends of bamboo and organic cotton. Bamboo velour has a small percentage of synthetic fiber (2 percent) for durability. Wind Pro us not biodegradable however it can be recycled as polyester where available. We are currently investigating an option using washable wool as an alternative to WindPro. In the past the washable wool available was made washable by covering the fibers with a synthetic resin which is of course not really desirable for customers choosing wool because they want natural materials. Recently however a US manufacturer of organic wool materials has developed a process that alters the fibers without the addition of resins. If we have good results with this material wool backed pads may become available in addition to WindPro fleece.
|
|
© 2009 dominopads.com |
||